E-commerce web hosting affordable for everybody.

Web Hosting Manual & Guide

Chapter 1: General Features
Chapter 2: Common Problems
Chapter 3: Cgi-Bin Scripts
Chapter 4: Security
Chapter 5: Uploading and Downloading Files
Chapter 6: Frequently Asked Questions

CHAPTER SIX - FREQUENTLY ASKED QUESTIONS

What are all the files and directories in my home directory?

public_html	This is your web directory. Place all your web files in there.
www	This is the same directory. They are aliased/linked to each other.
public_ftp	This is your anonymous ftp directory. Users can only download from this directory the files that you place there.
public_ftp/incoming	This is the anonymous user upload area.
_private	This is part of MS FrontPage Extensions. DO NOT TOUCH.
_vti_*	These are parts of MS FrontPage Extensions. DO NOT TOUCH.
public_html/cgi-bin	This is your cgi-bin directory. Put all of your own scripts here. This is not the location of the preinstalled scripts.
cpanel	This is your Control Panel. DO NOT TOUCH. You may utilize the control panel thru: http://www.yourdomain.com/cpanel/login
.xfm	This is your part of your Control Panel. DO NOT TOUCH. You may utilize the control panel thru: http://www.yourdomain.com/cpanel/login
.lists	This is your Mailing List information. DO NOT TOUCH. You may utilize the control panel thru: http://www.yourdomain.com/cpanel/login
.mail	This is your Mail information. DO NOT TOUCH. You may utilize the control panel thru: http://www.yourdomain.com/cpanel/login

How do I run my own CGI programs?

Put your CGI programs in the cgi-bin directory.
The cgi-bin should automatically change the permissions to chmod 755 for you.
A special note - this does not apply to frontpage webs, follow normal cgi instructions
The location of preinstalled scripts is /cgi-sys.

How do I use cgiemail, and Formmail ?

CGIemail: This is a program that will email you the forms filled out from the web.
Please use formmail.cgi while we rewrite the section on CGIemail.
Formmail: is a very easy to use form processor, simply place the following on any page after entering your domain.
<FORM METHOD=POST ACTION="http://yourdomain.com/cgi-sys/FormMail.cgi">
<input type=hidden name="recipient" value="sales@yourdomain.com">
<input type=hidden name="subject" value="Order">
<input type=hidden name="redirect" value="http://yourdomain.com/">
<input type=hidden name="return_link_title" value="Back to Main Page">

Be sure to replace yourdomain, with your real domain name.

How do I use counters, clocks, and calendars ?

Please use your control panel to create a counters, clocks, and calendars. There is a huge selection of styles available.
http://www.yourdomain.com/cpanel/login

How do I use the anonymous ftp site?

This is preset up with every account. Your anonymous FTP account is the public_ftp directory in your root directory. You can create user specified logins in your public_html directory thru the browser control panel interface.

How do I create email aliases and forwarders ?

Please use your control panel to create an alias/forward.
http://www.yourdomain.com/cpanel/login

How do I use the auto-responders?

Please use your control panel to create an auto-responder.
http://www.yourdomain.com/cpanel/login

How do I see who is using my auto-responders?

The original email that that your visitor sent to receive your auto-responder message will wind up in your default mailbox, unless you set up a pop or forwarder of the same name as the auto-responder. You can then see who requested an auto-responder, by the email that you have received.

How do I create a mailing list?

Please use your control panel to create mailing lists.
http://www.yourdomain.com/cpanel/login
There may be extra charges if your mailing list is very large - more than 1000 subscribers).

How do I use Real Audio(tm) and Video(tm)?

Real Audio(tm) and Video(tm) is available for a small extra charge
Information was supplied in section 1.2.5

How do I change my login password?

Please use your control panel to change your passwords.
http://www.yourdomain.com/cpanel/login
Telnet to your domain. After you've logged on, type "passwd" to change your password. You can exit the telnet session by typing "exit".

How do I check the web usage stats for my domain?

Please use your control panel to check your stats.
http://www.yourdomain.com/cpanel/login

I need to configure my mail reading program so I can access my emails. What are the proper settings?

Assume your domain is fred.com
Smtp = mail.fred.com
pop = username@fred.com
*** Replace username with what the control panel gave you as your login.
from = anyname@fred.com
passwd = was chosen in "pass" field of control panel pop setup

What is the correct path to perl(and other programs)?

perl5: /usr/bin/perl
perl5.003: /usr/bin/perl5.003
perl5.004: /usr/bin/perl5.004
sendmail: /usr/sbin/sendmail
date: /bin/date
java: /usr/bin/java
python: /usr/bin/python
Domain paths
using example if your domain was fred.com and username is fred

Main dir: /home/fred/public_html/
Cgi-bin: /home/fred/public_html/cgi-bin

What are the basic Frontpage settings?

assume your domain is fred.com
location to publish to: fred.com (note if the domain is not active use the ip# we assigned)
FTP server name: fred.com
Directory path: /home/fred/public_html/
or
Directory path: /fred/public_html/
Username: fred
Passwd: As-sent-to-you or try normal one.

What are the basic Msql settings?

mSQL is installed, however it is not supported due to the complexity of the program.

How do I create my own "404 Not found" error page?

Please use your control panel to create error pages.
http://www.yourdomain.com/cpanel/login
Make a file called .htaccess in the your public_html dir. (if it exists just add the line)
Add this line:
ErrorDocument 404 /404.php
and you can edit /home/username/public_html/404.php

How do I use the SSL server for my order form?

Normally, any text(such as your credit card number) sent from your browser to the web server is sent as plain text. This means that a hacker could potentially intercept (however unlikely) the information sent from your browser and read it.
However, by using the secure server, the information is encrypted before it is sent from your browser. It would be practically impossible for anyone to decrypt it without knowing the key.
Please use the secure server only when necessary.
SSL Security covered in detail in section 4.5